I have tried everything to get one confirmed e-mailadress deleted from my tree, 6 days later and no reaction at all.
I have mailed help@geni.com, put in a request through this site, twittered, facebook...
In what age do we live? Every proper company should give a reaction within 48 hours. It makes me sad an gives me no motivation to recommend Geni to any friend or family member anymore. And this makes sure i'll never subscribe to Geni pro...
The main feature of a pro subscription is professional support. This is similar to many software models that offer their software free, but charge for support. Linux comes to mind (Red Hat) - I wouldn't expect to call Red Hat and demand they support a problem I'm having if I hadn't purchased a support licenses. They have a limited staff and provide resources for their paying customers.
Curators can address many issues. Send me a private message and I'll try to help you. http://www.geni.com/people/Jeff-Gentes/5685693775440034593
