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Changing a profile picture

Sharon Lynn Stern

December 11, 2013 16:48

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I am able to change everyone's profile picture but my sister's.  There is no "edit" by her name.  Why not?

6 comments

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  Lynn Berkley Kaplan April 03, 2015 04:12

  My were originally added to Geni by my mother in law.  Their profile pictures need to be changed but there is no edit button on their profiles.  How do I change the pictures?

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  Jeff, Geni Curator April 06, 2015 16:39

  Go to the Media tab on your profile, Add Photo, then once uploaded, click on the photo's page.  There will be a button at the top to set it as the profile photo.

  This may help: http://help.geni.com/entries/20015877-How-can-I-change-a-profile-photo-on-another-profile-

  Photo FAQ: http://help.geni.com/forums/367889-Photos-Videos

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  Jeff, Geni Curator April 06, 2015 16:42

  That last response was for Lynn.  With regard to Sharon's original question, your sister's profile is claimed, so she has control over her profile picture.  See http://www.geni.com/account_settings/permissions

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  Lynn Berkley Kaplan April 06, 2015 23:58

  Thanks for answering Jeff but the instructions you provided only work for your own profile picture.  I was trying to change my son's, husband's and daughter's profile pictures in profiles originally set up by my mother-in-law.  I have tried using the collaboration feature and the project feature with my MIL to access their profile pictures and those didn't give me access.  I've gone a really convoluted route and stumbled into changing them but is there a straightforward way to do this in future?  Thanks.

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  Jeff, Geni Curator April 07, 2015 01:02

  Lynn, like Sharon, those profiles are claimed, thus they take over management of editing and changing their profile picture once they join Geni.  By default, a claimed profile does not share those rights with family members.   The only trick I know is to try and untag them from all photos they're in (visible on the Media tab) then add a new one, since I think Geni will set the profile picture to the first picture tagged when no other picture exists.

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  Lynn Berkley Kaplan April 08, 2015 05:31

  Thanks Jeff.  Yes, that does work.  The problem is that my family has joined Geni but I'm the only one who adds information!  Hopefully your comments will help someone else who experiences this, especially since it seems like most of the effort in building and maintaining the family trees fall to 1 or 2 people in the family!