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how can i removed my profile

abu dabby

April 07, 2013 13:55

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Does anyone know how can remove my profile from this site?

I signed into this site long ago so I don't remember the password or username I used.

 

Thanks xx

3 comments

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  Jeff, Geni Curator April 08, 2013 15:32

  I only see one profile for your name and it was created yesterday.  The username is the email address and you can reset the password using that email address.  Once you log in, you can close the account.  You might also be able to contact family members in that tree.

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  abu dabby April 08, 2013 16:15

  Yea I created this profile because I couldnt access my real one... the system doesn't recognize my mail and I don't remember the password.

  Any ideas how I can still delete it?

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  Geni Support Team May 02, 2013 20:53

  Hello Abu:

  Please see the following link for assistance:

  http://help.geni.com/entries/515502-How-do-I-update-the-email-address-on-my-Geni-account-if-I-no-longer-have-access-to-that-email-addres