I entered hundreds of names carefully and correctly. Since then, names have disappeared off of my tree. Profiles that used to show as "great grandparent" using the Path function, now show as "fourth cousin six times removed." Obviously, my data is corrupted in some way or just missing.
Please tell me - under WHAT CIRCUMSTANCES will data be moved or deleted from a personal tree? Is this because of MERGES?
I've yet to receive a response to my Geni ticket, or to find a comprehensive set of instructions about how to use Geni and what to expect.