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Please help me

Bengt Ivebrink

August 31, 2014 07:49

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I forgot my password and asked for a new. When i loged in I have lost all family tree. Can I get it back?

1 comment

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  Geni Support Team September 04, 2014 23:36

  Hi Bengt,

  Please make sure you are using the original email address you signed up with on Geni as you may have 2 separate Geni accounts. Please see the following link if you need further assistance with your login: http://help.geni.com/entries/20727786-Why-can-t-I-login-

  Thank you.