Membership levels and functionality

So I'm new to Geni and trying to decide whether to stay or not. I have started a small tree. I have alerts for smart matches from MyHeritage. I realize that to use those, contrary to conflicting undeleted threads in the help section, that these are not free and require the MyHeritage data account. Once I have that I can automagically add matches from MyHeritage to my Geni tree. I would use this to import people from my MyHeritage tree by confirming the match. Am I understanding this correctly? I should also see matches within Geni as well.

I do not see the matches. I have a tree in MyHeritage and I've added a few of us into Geni but I don't get the smart match. In fact I get a match on myself and one other person. But they aren't from my tree on MyHeritage!! I have also added a person that I know is in the Geni world tree, but it doesn't show as a duplicate either.

To use the search and be able to click on the provided results I need the Geni Pro account. But I can't get the search box at the top of the web page to work at all. Only the one under Research works. Any idea why? It does work on my Android tablet. But not in my Windows 7 Internet Explorer or Chrome.

So now I assume that I need Geni Pro to functionally search within Geni, I've just been using Google so I can actually click the results and get to them (silly move on Geni's part), as well as the MyHeritage data subscription to be able to use the site at all.

But from what I see neither of the matches seem to work anyway. Can someone help with this before I move on? The membership prices are simply too high for a mildly referenced database anyway, let alone of it doesn't work as promised.

Thanks for any help.

Jeff, Geni Curator January 23, 2015 17:46

Allen, I believe MyHeritage excludes your own tree from matching (based on email address). When the Smart Match was initially launched, there were complaints that the matches were just showing some users their own MyHeritage tree and it seemed counter-productive to confirm matches on their own tree. To that, the Smart Matches of MyHeritage trees don't yet copy data over to Geni. It's more of a sourcing reference entry. There is a tool that can help with copying the tree over (SmartCopy - http://www.geni.com/projects/SmartCopy/18783), but it requires a Geni Pro account.

The search at the top might not work if your blocking scripting, in particular, I think there is a Google analytics script that some users typically block that prevents it from searching. The MyHeritage subscription just provides data services (Smart & Record matches - Green and Orange matches). The Geni Pro provides the blue matches (duplicate Geni profiles). They're refreshing the cache on the Geni matches and it's currently a few days behind, so they may not show right away until it catches up. If there is a particular match on Geni you're looking to merge with, I'd be happy to help out and get you connected into that branch.

Membership levels and functionality

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