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NO WAY OUT

Jerry Rossi

January 05, 2015 16:55

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I Want to CANCEL and close my account. When I click "Submit a request", Like CANCEL AND CLOSE THIS MY ACCOUNT, it sends me to an upgrade my account page. TOTAL BROKEN FEED BACK LOOP. LET ME OUT PLEASE!

1 comment

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  Geni Support Team January 07, 2015 19:12

  Hi Jerry,

  We're sorry to hear you are wanting to close your Geni account. The option to close your account is in your Account Settings, please see the following link from our FAQ's for instructions: http://help.geni.com/entries/431678-How-do-I-close-my-account-

  Thank you.