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How can you update date of death in profiles?

Elaine Marie Grabowski

April 20, 2015 11:07

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Unfortunately our family has suffered losses over the years & we haven't been able to include this in our records.  How is it done.

6 comments

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  Jeff, Geni Curator April 20, 2015 23:38

  Sorry for your loss.  If the person was once a member of Geni, then you have to report them as deceased.  Here are the instructions: http://help.geni.com/entries/20470882-How-do-I-report-a-profile-as-Deceased-  Otherwise, you'd just need to edit their profile and change the living status.

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  Evaldo de Almeida Poli July 26, 2018 23:09

  I edit their profile and i can´t change the living status.

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  mr Maurice Felix Hudon March 29, 2023 01:09

  I am unable to update my cousin's living status to deceased in Geni.

  His name is Roland Blais and he died on Feb. 25, 2023.  Can you help me?  for some reason I have lost the ability to update his profile.

  thank you,

  Maurice Felix Hudon

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  Job Waterreus March 29, 2023 08:42

  Please see How do I report a profile as Deceased?

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  mr Maurice Felix Hudon March 29, 2023 21:53

  I'm sorry, but this may be a second poste repeated.  I think I either sent the first one off or inadvertently erased my first response.  My problem is that normally I would go to the person's profile in the tree and click on "edit" after which time I would change their status to deceased from alive, entering the date and location of their death.  But for some reason I cannot edit Roland Blais status.  Is it perhaps that someone else has entered his photo, etc. into the system thus taking away my ability to make changes?  If I am no longer able to make those changes could someone with the authority make changes to Roland Edmond Blais, Deceased Feb. 25, 2023 in Victoria, B.C., Canada

  Thank you in advance,

  Maurice Felix Hudon

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  Geni Support Team March 29, 2023 22:39

  Hi Maurice, we're sorry to hear about your cousin's passing. The reason you are unable to edit his profile is because he had claimed his account with his email address. Please go to his profile page and click on the Actions button. Click "Report" and select "Deceased" as the reason. Add a comment and submit the report. Once our customer service team reviews the report, they will be able to assist with unclaiming his account so that you may update it to reflect his passing.

  Please see our FAQ for instructions on how to report a claimed relative as Deceased: https://help.geni.com/hc/en-us/articles/229706547-How-do-I-report-a-profile-as-Deceased-