Privacty

Despite having my deceased managed profiles as private, I find someone comes up to me on the street and was able to tell me what I had written on a specific profile - I then find there is no way to contact Geni to question this??????? This has to be a data protection breach - how do I make my tree completely private, I thought I had carried out all efforts to ensure this but I must be missing something somewhere - sooooooooo annoyed!