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cannot export GEDCOM

Matic Mavri

May 09, 2016 08:29

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i cannot export GEDCOM file to another program or on my desktop because 
under the OPTIONS menu there is size setting and it sees  (between 1 and 0 profiles) 
because of that i cannot export..
would you help me please ??

3 comments

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  Jeff, Geni Curator May 09, 2016 11:05

  GEDCOM is a backup and you haven't added any profiles to the tree, thus you are limited in exporting any work from it.

  http://help.geni.com/entries/466639-How-can-I-export-my-GEDCOM-

  Basic users - GEDCOM exports are limited to 4x the number of profiles you've added and up to a maximum of 5,000 profiles

  Pro users - GEDCOM exports are limited to 4x the number of profiles you've added and up to a maximum of 50,000 profiles

• 0
  
  Theron September 25, 2022 03:37

  I import over 2,000 names.  I've corrected a lot of issues and wanted to export, but I get the same options as above

• 0
  
  Job Waterreus September 25, 2022 09:29

  You can only export from a profile you have added yourself.

  If you have multiple accounts first ask Geni to merge them, see https://help.geni.com/hc/en-us/articles/229706267-How-do-I-contact-Geni-about-my-subscription-

  Also remember Geni will export tree an data conflicts, so try to solve those that may influence your export before exporting your GEDCOM.

  Because of the limit in the number of profiles you are allowed to export you could also find that some families are not fully exported.

  If you still have problems please give a link to the profile from which you try to export (there are some programs that can join GEDCOM files, so you could do exports from several profiles you added to get a more complete GEDCOM).