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Need to know my password and user name

Isabel S. (Jackson) Freeman

September 28, 2016 21:02

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Hope someone can help me with this.  Right now Geni recognizes my computer so I don't need to use a password or user name.  However, I'm upgrading to a new computer soon and need to check what I'm currently using for my password and user name.  I have several that I often use but trial and error is difficult and can create the impression that the user is trying to hack the system.  I'm sure there is someplace on Geni where I can go to check this but I haven't been able to find it.

I'd appreciate any ideas that the Geni community can give me.

Thanks so much.

Isabel Freeman

1 comment

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  Muammar Ghadafi ISHAK September 29, 2016 02:15

  Hi Isabel, usually your username is your email. If you are not sure which email address your are using, try the link below. It will direct you to a page where it will show your current email. Make sure that email is still valid and you can access it. If not, you may also add a new valid email address. Here you may also able to change to a new password if you don't remember your existing password.

  https://www.geni.com/account_settings/email_password