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Report - Incorrect Email

Brendan Molloy

March 18, 2013 14:53

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In the profile, under Report, maybe there should be an option to report that the email address attached to the user is no longer valid. Geni can check that by sending an automated mail. If it bounces back, the email should be removed from the account and the person that Reported it could be notified. That could all be automated.

4 comments

• 0
  
  Jadra (Geni Curator) March 19, 2013 05:40

  Yes PLEASE - with lots of old lost emails, this category is growing

• 0
  
  Alberto Luis Helmfelt April 16, 2017 22:17

  Lucia Gallardo has a incorrect e-mail

  Edited by Alberto Luis Helmfelt April 17, 2017 00:42
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  Jeff, Geni Curator April 16, 2017 22:45

  Alberto, I've removed the bound email address to Lucia's account.  You should now be able to enter the correct email and reinvite her.  

  May I also suggest you edit your help request here and remove her email from the post as this help forum is public and addresses could be harvested for spamming.  

• 0
  
  Alberto Luis Helmfelt April 17, 2017 00:43

  Grate thanks ....