Have had a GENI account for years. Yet I keep getting anniversary updates and birthday updates for people I am not related to. My stepdaughter is related to them and I don't want to receive their family updates. Only my stepdaughter and her immediate family. How does a person correct this? I have found nothing on this website to help me with this issue and would really like to speak with a technical support person to get this resolved. I am almost ready to delete my account and tell everyone I know, broadcast it on social media to never use GENI.
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2 comments
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Jeff, Geni Curator Bobbi, modify your family group to not include or reduce the level of "in-laws".
https://www.geni.com/account_settings/family
Also consider modifying your notifications to best suit you.
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Manuel Estevan Sandoval, Manny Eagle Elk Council Pipe Jeff, Geni Curator, I have the same problem as Bobbi Long Thompson has . You must be smarter then me and this site is just to hard to work with. . Family Search , Ancestry, HGRC are ready to help with a phone number. Mya be you can call me 818-357-6699. I had a stroke so phone is better . Thank you Manny Sandoval
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