I have been sent 3-6 emails daily by a sole individual and sent by Many individuals daily for at least 3months by people who want me to edit a particular profile or want me to ok them to do it, they say I am a manager of the profile, which I am not. My apologies to these people I haven't the ability. Apparently I have been added to profiles as a manager of people I have never heard of and I mean a LOT of people. After finally getting logged in, Apparently I'm not the only person having trouble, and not to unhappy about not merging at this time with the special discount offered, but lets just wait a bit longer OK. besides the last time I looked at my tree it was pretty much dismantled along with the dates who knows where my photos went, I was just really sad about it. A lot of WORK and hours went into it. I was going to use it to give to each of my grandkids. I even met some shirttails cousins on here which was really nice to be able to exchange info with. Hope the bugs go away. Thank You for your help.
3 comments
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Job Waterreus You should probably look at your settings for https://www.geni.com/account_settings/managed_profiles to check if you can get management of other profiles.
If you got management of profiles that way that you do not want to mange you should probably contact Geni and ask to be removed as a manager of those profiles. See How do I contact Geni about my subscription?
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Job Waterreus You can download your activity from https://www.geni.com/account_settings/download_activity to see what happened to any information that you entered on Geni.
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Geni Support Team Hi Cynthia, it appears a relative that managed a very large number of profiles closed his account. Once he closed his account, management of all those profiles transferred to you. We have now removed you as the manager of those profiles.
If you would like to opt out from being automatically added as manager if your relatives close their accounts or are inactive, then you may update your Managed Profile settings here https://www.geni.com/account_settings/managed_profiles .