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password expired

Sean Krulewitch

May 18, 2024 00:41

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3 comments

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  Sean Krulewitch May 18, 2024 00:42

  My password has expired and I cannot reset it (password reset mail never comes).  I've checked junk email and I can receive emails from Geni

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  Geni Support Team May 30, 2024 22:56

  Hi Sean, please email us at subscriptions@geni.com and our customer service team will be able to assist you with your account.

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  Николай Походенько August 28, 2026 09:36

  Today I found that my password was proclaimed as expired by geni.com.
  The password had 1117 bits of entropy in it.
  I did not log in for 6 month and so geni decided thy no longer like my password.  Demanded email re-verification but forgot to check or challenge my TOTP 2FA code.