I'm looking for some assistance on how to export a GEDCOM file. According to GENI, I should have a family tree of over 800 people. When I export a GEDCOM (forest), I only get about 12 people in the file. Can someone help me with what I must be doing wrong in the export process?
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Geni Support Team Hi Joseph, I see that you have only added 4 profiles to the tree. Note there are a few limitations for GEDCOM exports:
Basic users - GEDCOM exports are limited to 4x the number of profiles you've added and up to a maximum of 5,000 profiles
Pro users - GEDCOM exports are limited to 4x the number of profiles you've added and up to a maximum of 50,000 profiles
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