Requesting help with a marge. Geni offered a merge between Unkown Vengrinovich and Irene Vengrinovich. However, the automated merge got everything wrong. Can someone undo the merge I just did? I tried to remove a family member and edit each family member by hand, but the software won't let me. Now everything is a mess because of this automation rather than being able to do each step by hand one person at a time.
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7 comments
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Geni Support Team Hi Linda, if you need help undoing a merge, you can reach out to a volunteer curator. Simply post your request (along with a link to the profile) in this public discussion https://www.geni.com/discussions/286438
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Linda Seltzer I don't understand the reply from Geni Support Team. The link takes me back to how I posted this request, and not this reply is sending me back around in a circle to where I started. What specific profile should be used? The person for whom the merge took place or my profile? What I need is a specific individual person who is willing and able to undo the merge.
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Linda Seltzer This is the profile that I merged and it messed everything up.
The other person had correct information, but the merge put things in the wrong place.
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Linda Seltzer It wuld be nice if people could work on one field of a profile at a time, slowly and carefully, rather than have software take an entire block of information and superimpose it on someone else's block of information.
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Geni Support Team Hi Linda, the link we provided takes you to the public discussion where you can ask volunteer curator to help you undo the merge. When you post the request, make sure to include the link to the profile where the merge needs to be undone.
A curator will reply to you in that public discussion.
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Linda Seltzer Would the Geni support team please most kindly listen and stop posting the same reply and over again. The link you provided takes me back here. Also, someone marked it Answered when it has not been answered. Thank you for really listening and understanding.
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Geni Support Team Linda, the link we provided will take you to the public discussion called "ATTENTION Curators, please assist." I see that you were able to post your request in the discussion here: https://www.geni.com/discussions/286438?msg=1783155 .
A curator helped you undo the merge here https://www.geni.com/discussions/286438?msg=1783160
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