I just signed up for a geni subscription, but when I see connections to relatives that I want updates for, it connects me to a My Heritage page and asks me to upgrade to retrieve that information.
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Geni Support Team Hi Orlie, it sounds like you clicked on a MyHeritage Record Match or Smart Match. Please note MyHeritage Record Matches and Smart Matches are not included in a Geni Pro subscription.
Record Matches and Smart Matches™ are offered in partnership with our parent company, MyHeritage. Historical records have high costs associated with them such as royalties and digitization resources that prevent us from including them in our existing Geni Pro subscriptions. However, we believe that as Data subscribers add more data to the Geni tree, our Pro subscribers will benefit from better data and more Tree Matches for their relatives, which continue to be part of the Geni Pro subscription.
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