I have a geni account connected to my old email - but the old email domain is gone.
the old password is expired.
I can log in to geni using facebook.
I want to add a new email - but it requires a password, and says it is wrong.
I can't recover the password - since it attempts to send an email...
how can I add a new email ?
Hi, please email us at subscriptons@geni.com and our customer service team will be able to further assist you with regaining access to your account.
Hi, I had a private account at an old email that is no longer viable. My current email is dustyroads1661@gmail.com. Is my old account still available? I am receiving messages from my old account to one on MyHeritage. I hope you can connect my current email to my Geni account. Thanks so much.
Hi Natalie, please email us at subscriptions@geni.com and our customer service team can assist you with regaining access to your account.
