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How do I cancel my old Geni Pro subscription?

Matti Juhani Laurila

September 29, 2025 17:02

Answered

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Today I have made MyHeritage Omni - contract, and it is also encludung Geni Pro. The old Geni Pro is now unnecessary

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  Geni Support Team September 30, 2025 22:57

  Hi Matti, you should have received an email from MyHeritage with instructions on how to activate your Geni Pro subscription. Once you activate it, your Pro subscription will simply be added on to your account.