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Accessing Media family photos and Sources

Alan Pritchard Walker

October 20, 2025 08:21

Completed

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I am experiencing problems downloading stored photos and sources supporting Profiles and family Tree, which have never experienced previously. Please can the 'bug' be cleared to resume normal service. Thank you

Alan Walker

Badrian / Garland / Brown / Walker Family

2 comments

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  Geni Support Team October 20, 2025 23:56

  Hi Alan, can you please provide more details about your issue? Do you receive an error message when you try to view the photos?

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  Alan Pritchard Walker October 21, 2025 10:36

  Resolved thank you for your help.

  Alan