Hi,
We have printed our family tree before (last month) but now we cannot see the print icon ( lower right corner) when using either a Safari or Firefox browser.
Is there some way to get the icon to display on the family tree page?
I appreciate your assistance.
Thank you
Eugene
Hi Eugene, I suspect that it is because your are viewing your tree in HTML format. Currently we have Flash and HTML format to view our tree. I had tried at my place, Flash have the print button while HTML is not.
That Print feature I believe will be supported in the future, while at the mean time you may try to switch the tree back to Flash. Hope that is really the root cause :)
Information on the HTML tree:
https://www.geni.com/blog/introducing-our-new-html-tree-on-geni-3101035.html
Its still seems to be a bug. i have the same problem. Using Chrome. Flash working. No print incon.
