please help me unmerge some of my nephew's profile info (his name is Kayyam Lee Shue Ling) from my profile. It has his wife as my oartner etc. HELP!!!!!
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6 comments
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Bjørn P. Brox I see a merge that was done in 2016 and already reversed in 2017. There are two accounts in your name, one is abandoned and the one you are logged into now was just renamed from Kayyam Lee Shue Ling.
Since there is no merges to reverse I suggest we merge those two accounts, assuming that the old one is the correct one, but your new email is attached to the one your are logged into now. If this is your nephews email I suggest you enter your correct email into the old account and simply close the Kayyam Lee Shue Ling account.
In any case: Start by adding a profile of Kayyam Lee Shue Ling in the correct position in your tree and I will move his wife and children over to that profile.
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Shanti Khan Ok, I added Kayyam to the right position on the tree and I cannot access the old account to change the e-mail.
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Shanti Khan I tried to merge these two accounts. I don't know if it was successful.
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Shanti Khan This is a hot mess!!!
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Bjørn P. Brox Check it now. I moved wife and children over to the new profile of Kayyam.
Looks like you succeeded merging those two accounts yourself, but check your email settings in the account settings, which you find by clicking your own name at the top as with all sites with a login. There are probably two emails there, - make sure that the correct one is primary and eventually delete the other one if it is an old you don't have access to anymore.
Finalize by resolving the data-conflicts on your own profile: https://www.geni.com/merge/resolve/586533 -
Shanti Khan Thank you! Done and done! :)
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