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FtDna Connection

Kieran Haldeman-Somerville #A430727

September 18, 2018 21:39

Answered

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I messed up and deleted the connection to FTDNA From geni and now can't reset it.

2 comments

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  Eliran Rafisiman April 16, 2026 07:26

  Same here.. So frustrating. I can see others can still enjoy my data but I don't have any access. No one helps you if you are not premium user... Outrages

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  Geni Support Team April 16, 2026 18:58

  Eilran, we did reply to your post here https://help.geni.com/hc/en-us/community/posts/39691475288727-my-ftdna-and-geni-connection-is-broken-no-dna-tab-on-my-profile .

  As we said previously, unfortunately our DNA features are not available in Israel, which is where you are logging in from.