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cannot set my mother's death

Everyone's getting warning about the birthday of my mother, who died last year. I've created this tree sever years ago and cannot stop it. I cannot set my mother's death, I've read the bloody forums, don't tell me to switch her profile "dead" because there's not such option. I cannot contact anyone, unless I pay,  because I'm not a pro user, and don't want to be a pro user. There's no helpdesk, contact person, anything and this whole thing is just a usability disaster. You're holding my family's data and contact, and I cannot control it. You are bothering my family at our grief with messages I cannot stop. (maybe I did, I managed to remove a "share" box from the profile? What seemed to be a good idea now really just pisses me off. How can I delete the whole damn thing for good?

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