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How do I resolve Tree Matches in order to finish uploading my GEDCOM file?

Michael Alan Short

August 21, 2019 14:27

Answered

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How do I resolve Tree Matches in order to finish uploading my GEDCOM file?

I keep getting sent to a page that looks like an upgrade to Premium status (with charges) or some such unhelpful information.

I want to finish uploading my GEDCOM file

4 comments

• 2
  
  Joonas Ilari Mäkilä September 30, 2019 23:11

  I would like to know this too, I'm trying to import info from a GEDCOM file to a profile, but I can't import it before I resolve my pending tree matches, however I can't find the pending matches anywhere, If i click the big blue button, I'm being offered Geni Pro. So I'm completely stuck unless I pay.

• 0
  
  Diane Renee Barkin November 28, 2019 15:32

  Me too!

• 0
  
  Jim Ward December 04, 2019 05:58

  Me too

• -5
  
  Geni Support Team December 05, 2019 00:14

  Hi everyone,

  Importing new profiles is free. Your first Tree Match that will connect you to the World Family Tree is also free, however, to resolve subsequent Tree Matches, you will need to upgrade to Geni Pro.

  If you have not upgraded before, you may sign up for a two-week free trial. You can cancel at anytime before your trial ends and not be charged.