My grandfather deceased, but because he has his own profile, I can't edit anything on his profile... can I somehow change "living" to deceased?
Thanks, Lea
My grandfather deceased, but because he has his own profile, I can't edit anything on his profile... can I somehow change "living" to deceased?
Thanks, Lea
Hi Lea,
We're sorry to hear about your family's loss. You can report your grandfather's profile as Deceased via the Actions button on his profile. Once we receive the report, our customer service team can assist with unclaiming his account so that you and your family may edit his profile.
Please see our FAQ for more details on how to report his profile: https://help.geni.com/hc/en-us/articles/229706547-How-do-I-report-a-profile-as-Deceased-