Was asked if I wanted to merge my family tree, with another family tree. I mistakenly assumed the duplicates would merge smoothly, but they did not. And, the merge made me into another person, now that person has deleted me, and put himself as manager of my relatives and my family. I can logon, but I come up as Don Stowell. Which is who I tried to merge my tree with. My name is Rolland Lawrence Thompson Jr. And, don’t seem to be able to contact Don Stowell. I’m sure he thinks he’s fixed the problem. But, has not! Please help. I’m getting very frustrated!? And, it would probably be a good idea to contact the other Geni Guru, Don Stowell. So he stops trying to fix what he does not understand. HELP! Rolland. If You could just undo the merge, it would help.
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4 comments
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Don Stowell I repeat. This is not Don Stowell. This is Rolland Lawrence Thompson Jr., and my family tree has been high jacked by Don Stowell. Please help!
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Geni Support Team Hi Roland,
It looks like you completed an bad merge on your profile and that of Don Stowell. We have reversed the merge.
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Rolland Lawrence Thompson, Jr. OK, yes. I saw that you’ve reversed my faulty merge attempt. But, Don Stowell changed a bunch of my manager controls, in the mean time. I have asked him to remove his changes, but he has not done so as of yet. Thank you for your time and patience.
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Geni Support Team Can you please provide a specific example of something that was changed?
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