Good afternoon. I purchased (ordered and paid for) a test of Confirmation of kinship in a tree using DNA tests at https://www.geni.com/dna-tests/ 03/22/20. So far, I have not received biomaterial transfer tubes. Tell me today when will I receive a package with biomaterial delivery tubes?
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Keri Denise Jackson, ♊ Twin A, GEDMATCH GQ346442C1 Hello Dmitrii ,
I apologize that you have not already received it. While Geni is a partner of FamilytreeDNA which is who the DNA tests are completed by we do not control any part of the process. You can contact FamilyTreeDNA here https://www.familytreedna.com/contact . Hope this has helped.
Thank you,
Keri
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