I am already a Pro member but geni has suddenly started to ask me to join again?
Please can you fix this for me?
Thank you
Rachel Grimmer
Date
Votes
1 comment
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Geni Support Team Hi Rachel, it sounds like you have accidentally created a duplicate account under an alternate email address. Please log out of Geni and log back in again with the email address you used for your original account.
If you no longer remember your log in details, please email us at subscriptions@geni.com and our customer service team will be able to further assist you.
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