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my brother passed away in January

Rivka Hasson

August 04, 2021 07:16

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My Brother Gideon Hasson Passed away January 2nd 2021. Can you please stop showing his Birthday - this is very painful

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  Geni Support Team August 05, 2021 23:37

  Hi Rivka, we're sorry to hear about the loss of your brother. We have unclaimed his account so that you may update it to reflect his passing.

  Please note that when a relative passes away, you may report their account as Deceased via the Actions button on their profile. Once you submit a report, all birthday/anniversary notifications stop and our customer service team can assist with unclaiming the account. See our FAQ for more details: https://help.geni.com/hc/en-us/articles/229706547-How-do-I-report-a-profile-as-Deceased-