I somehow ended up with 2 Geni accounts and when I tried to combine them received the following message "That email address is in use by another profile. A request to merge these profiles has been sent to that email." However, this E-Mail message is never received so does anyone know how I can correct this. Many thanks.
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Job Waterreus If you are a Pro user you can submit a ticket, otherwise try asking for help in https://www.geni.com/discussions/216411
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Geni Support Team Hi Eddie, you may try to login to your duplicate account to complete the merge. If you no longer remember the password to your old account, you may request a password recovery email here https://www.geni.com/login/reset_password
If you need further assistance with regaining access to your account, you may email us at subscriptions@geni.com .
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