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Money back

Britt-Marie Björk

October 21, 2026 17:08

Completed

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Gen's payment has been deducted from my account. I haven't had time to deal with Gen's account. Please return the money that was deducted from my account.

2 comments

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  Geni Support Team October 21, 2026 23:36

  Hi Britt-Marie, per your request, we have canceled and refunded your Geni Pro subscription. You may continue to enjoy our free services on Geni.

  If you have further question about your subscription, please email us at subscriptions@geni.com.

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  Britt-Marie Björk October 22, 2026 17:29

  Thank you. When will the money return to my account?

  / Britt-Marie