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Problems for Russians with paying

Дмитрий Юрьевич Корейбо

March 23, 2022 19:20

Answered

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I m from Russia and I have a problem with paying. All of cards and services (Visa, Mastercard, Discover, Paypal) are blocking in Russia at the moment.

Unfortunately, I cant use free 14 days period and Geni Pro. What should me do? What should Russians do?

 Thanks for your help. 

1 comment

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  Geni Support Team March 23, 2022 22:37

  Hi, unfortunately, there is nothing we can do at the moment. We are not in the position to add more payment providers on short notice.

   

  We, like most, are hoping for a peaceful end to the war. Until then, as a basic user, you should still be able to use the free features on Geni.