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Upgraded status not showing on profile

Jill Unwin

September 28, 2022 11:24

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I have updated my account to GeniPro but that status isn’t showing.

How do I rectify this please?
Jill

2 comments

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  Job Waterreus September 28, 2022 15:20

  see https://help.geni.com/hc/en-us/articles/229706267-How-do-I-contact-Geni-about-my-subscription-

• 0
  
  Geni Support Team September 29, 2022 22:52

  Hi Jill, you should have received an email from our customer service team regarding an issue with PayPal. We have also applied your Pro subscription to your account. If you have further questions about your subscription, please email us at subscriptions@geni.com .