Why am I unable to edit a profile for someone I added to the tree?

Once someone accepts an invitation to join the tree, they are claiming their account. This means that they will also be able to collaborate any information they have and share it with others.

You will still have the ability to edit their Profile, until they have set their permanent password and updated their Privacy Settings.

If that person would like for you to edit their profile, they may login to their Geni account, go here: https://www.geni.com/account_settings/profile_privacy , check on the "Let my family edit my profile" box and save that update.

If your relative has passed away and had claimed their account, you will need to report their profile as Deceased. Our customer service team will then be able to help unclaim their account so that you may update it to reflect their passing. See our FAQ for more details: How do I report a profile as Deceased? https://help.geni.com/hc/en-us/articles/229706547-How-do-I-report-a-profile-as-Deceased-

 

Updated: May 10, 2023

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