Frequently Asked Questions
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Profile
Merging
- What are tree conflicts and how do I resolve them?
- How To: Use Tree Matches
- How do I merge duplicate profiles?
- How do I merge by inviting a relative with their email address?
- How do I drag and drop profiles in the tree to merge duplicates?
- How do I use "Resolve Duplicates" in the Tree? See all 19 articles
Record Matches & Smart Matches™
Source Assistant
- What is the Source Assistant?
- Who can see Source Assistant notifications?
- Where can I find my Source Assistant notifications?
- How do I extract information from a match to a Geni profile?
- How do I add new family members using the Source Assistant?
- What does the red exclamation mark mean? See all 10 articles
Geni Pro Workspace
Consistency Checker
- What is the "Ancestor loop detected" inconsistency?
- What is the Geni Consistency Checker?
- How To Resolve Inconsistencies
- How can I use the Consistency Checker to verify a relationship on Geni?
- What is the "Person is too old to be alive" inconsistency?
- What is the "Birth date is after death date" inconsistency? See all 30 articles
DNA
- ★ How do I link Family Tree DNA test results to my profile?
- I've linked my FTDNA account but my Geni profile shows no results. Why not?
- How do I link Family Tree DNA test results to a relative's profile?
- What if I've linked a Family Tree DNA kit to the wrong profile?
- Where can I find my DNA Matches list?
- Autosomal Match Quality See all 14 articles