Login & Invitations
- What is Geni?
- How do I sign up for Geni?
- Lost Password
- Why can't I login?
- Why am I not receiving my requested password reset email?
- How do I Enable Two-Factor Authentication?
- How do I update the email address on my Geni account?
- I have a new device and now I don’t get the Two-Factor-authentication code. What can I do?
- How do I update the email address on my Geni account, if I no longer have access to that email address?
- Can more than one person use the same email address on their account?
- How do I invite a relative to join the tree?
- What is an "Invitation to Join a Tree"?
- How can I re-open my account?
- How can I customize the invitation sent to my relatives?
- How do I re-invite a relative?
- Why does the page refresh when I login?
- What are Followers?
- I received an email stating my password was found on the "dark web." What does this mean?