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  1. Geni Help Center
  2. Frequently Asked Questions
  3. Login & Invitations

Login & Invitations

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  • What is Geni?
  • How do I sign up for Geni?
  • Lost Password
  • Why can't I login?
  • How do I Enable Two-Factor Authentication?
  • I have a new device and now I don’t get the Two-Factor-authentication code. What can I do?
  • How do I update the email address on my Geni account?
  • How do I update the email address on my Geni account, if I no longer have access to that email address?
  • Can more than one person use the same email address on their account?
  • How do I invite a relative to join the tree?
  • What is an "Invitation to Join a Tree"?
  • How can I re-open my account?
  • How can I customize the invitation sent to my relatives?
  • How do I re-invite a relative?
  • Why does the page refresh when I login?
  • What are Followers?
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