How do I update the email address on my Geni account, if I no longer have access to that email address?

If you no longer have access to the email address used on your Geni account and you are unable to recall your login information, you will be required to send an inquiry to subscriptions@geni.com for assistance with this (please include your old email address). 

In order to protect your account from unauthorized access, you may be asked for additional information to verify your identity. Geni may remove your email address from your profile, where you will then be able to ask a relative in your tree to re-invite you back to your tree using your current email address. 

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