How do I cancel my premium subscription?

To cancel your subscription, follow these steps:

  1. Go to ‘Account Settings’ and select Geni Premium Account. 
  2. Click the link for 'Make changes to your Geni Pro Subscription'. 
  3. Click the checkbox for 'Cancel automatic renewals. At the end of my billing cycle, remind me to renew.' 
  4. Click 'Save Changes'. 

    Once updated, your Geni Premium Account page will display your expiration date with a message similar to: "Your Geni Pro account subscription is set to expire on <date of expiration>." 

Note: If you do not see the option to cancel and only see the message "Your Geni Pro account subscription is set to expire on <date of expiration>", it means it's already canceled.

If you have any further questions about  your premium subscription, please submit a ticket or email subscriptions@geni.com .

 

Updated: September 22, 2026

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