How do I cancel my premium subscription?

If you would like to cancel your subscription you may do so under ‘Account Settings’ and Geni Premium Account. There you may select 'Make changes to your Geni Pro Subscription', click the checkbox next to 'Cancel automatic renewals. At the end of my billing cycle, remind me to renew.' and  lastly click 'Save Changes'. You will then see the new expiration date on your main Geni Premium Account page.

If you have any further questions about  your premium subscription, please submit a ticket or email .


Updated: August 6, 2020

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