How do I cancel automatic renewals?

If you would like to cancel your auto-renewal, please login to your Geni account and go here: https://www.geni.com/account_settings/premium_account

Click "Make changes to your Geni Pro subscription"

Click "Cancel automatic renewals. At the end of my billing cycle, remind me to renew." 

Lastly, click "Save Changes".

You will then see the expiration date of your subscription on your Geni Premium Account page. The message you will see when your automatic renewal is canceled will appear similar to this: "Your Geni Pro account subscription is set to expire on <date of expiration>." 

 

If you have any further questions about your premium subscription, please submit a ticket or email subscriptions@geni.com .

Was this article helpful?
47 out of 92 found this helpful

0 Comments

Article is closed for comments.
Powered by Zendesk