How to: Submit a Help Ticket

One of the benefits to being a Premium user is having Premium Support. To submit a help ticket:

1. Click on your name in the upper right corner for the drop down menu and click on 'Help'. 

Help_menu.png

 

2. Click on 'Submit a ticket'. 

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3. After you have completed writing your help ticket, click on 'Submit'

Screen_Shot_2016-10-19_submit_ticket.png

 

For information on how to check the status of your help ticket, see this FAQ: How to: Check the status of your help ticket

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