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Too many credit cards

Vahur Kull

January 06, 2023 19:54

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Hi,

When I try to upgrade back to Pro, I get an error "Too many credit cards". I have tried numerous times and it keeps happening. I believe there is something you can do at your end to clear cards so I may make the upgrade payment please?

Thanks

1 comment

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  Geni Support Team January 20, 2023 23:14

  Hi Vahur, we have reset the card counter on your account. Please try again.

  If you need any further assistance upgrading, please email us at subscriptions@geni.com .