Getting Help - Bug Reports – Geni Help Center

Cannot invite my parents to Geni Irina Tkach April 09, 2021 00:02 1 comment 0 votes Answered

Can't authorize DNA link via family tree DNA connecter Cameron Mae Cottee April 07, 2021 23:37 2 comments 0 votes Planned

I can’t get my Ftdna dna results to link Johanne Alexander April 06, 2021 18:40 1 comment 0 votes Planned

delete full tree Sebastian Ludwig Haeutle April 06, 2021 16:29 0 comments 0 votes None

NO NEW DNA MATCHES SINCE 2.11.2021 C. April 05, 2021 21:57 1 comment 0 votes Planned

Attention Curators, please assist: Merging with a tree whose manager is long inactive Дмитрий Александрович Лытов April 01, 2021 23:12 1 comment 0 votes Answered

Försvunnet släktträd Kenneth Berglund March 30, 2021 07:46 1 comment 0 votes Answered

Family Tree Susanne Eva Ingegerd Kristina Lindén March 29, 2021 15:35 2 comments 1 vote Completed

cannot cancel account (No Name) March 29, 2021 15:06 2 comments 0 votes Answered

Släktträd Ann Ingbritt Lindgren March 29, 2021 14:34 1 comment 0 votes Completed

Can't add profiles, photos etc etc. Pauliina Reponen March 29, 2021 14:20 1 comment 0 votes None

Can not add decease information Israel Bravo March 27, 2021 09:32 1 comment 0 votes Answered

Profile relationship Rigmor Kjær Nørgaard March 25, 2021 11:21 1 comment 0 votes None

Y-DNA and mtDNA from myFTDNA to Geni Tom Swahn March 21, 2021 12:53 7 comments 0 votes Planned

Access Denied Александр Сергеевич Старшинов March 14, 2021 17:20 0 comments 0 votes None

Problems uploading photos Roslyn Janice Patchi (Roisman) March 11, 2021 20:01 4 comments 0 votes Completed

Can not add decease information Beverly G Fowler March 11, 2021 19:26 1 comment 0 votes Answered

Error when uploading photos Tom Scott March 11, 2021 17:45 3 comments 0 votes Completed

Please help to upload my FTDNA data (of 2019) to my profile Ирина Сергеевна Дворянинова March 11, 2021 12:32 4 comments 0 votes Planned

Profiles don't open properly Pauliina Reponen March 11, 2021 07:13 1 comment 0 votes Completed

Server not found Pauliina Reponen March 10, 2021 11:02 1 comment 0 votes Completed

Problems with making changes Pauliina Reponen March 08, 2021 14:18 2 comments 0 votes Completed

Profiles don't open properly Pauliina Reponen March 08, 2021 14:11 2 comments 0 votes Completed

FTDNA linking David Cutler March 08, 2021 08:39 14 comments 0 votes Planned

Linking FTDNA David Cutler March 07, 2021 08:35 3 comments 0 votes Planned

Sign Up Issues Robert Edward Junke March 07, 2021 02:37 4 comments 0 votes Completed

Geni loses data if two users update the same profile at the same time Juha Antero Kari March 05, 2021 16:37 0 comments 0 votes None

Can't Upgrade to pro Elizabeth Grace Olsen (Gorven) February 28, 2021 09:10 1 comment 0 votes Answered

You added a document 1h ago - I didn't! Ville Lignell February 27, 2021 18:51 1 comment 0 votes Completed

Family Tree DNA a Geni, Татьяна Андреева Скородумова February 27, 2021 17:57 8 comments 1 vote Planned