Getting Help - Bug Reports

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Unable to see my tree Viviane Cecilia Guttmann Serwaczak 9 comments 3 votes Completed
Estou sem acesso à minha árvore Luiz Eduardo Quitete Póvoa 11 comments 1 vote Completed
VITAL INFORMATION not matching - URGENT Sheryl Rae Paul 6 comments 0 votes Completed
My tree Carmen Lucia Gouveia Duarte 1 comment 0 votes Completed
I'm not able to edit my tree Carmen Lucia Gouveia Duarte 9 comments 0 votes Completed
Family statistics not working Erica Rämö 3 comments 1 vote Completed
I can not attach the smart match to the profile Eska Eska 3 comments 0 votes Completed
Not able to upload photos for several days Bradley Evan Pomerance 4 comments 0 votes Answered
I am not able to add profiles to my family tree - page crashes Rie Friis Sepúlveda 6 comments 0 votes Completed
Only shows 9 children while printing the tree. Shiraz Syed Sarfaraz Ali Qazi 0 comments 1 vote None
Cannot access any pages. Error 16 Hayley Fry 8 comments 0 votes Completed
Cannot mark tree match as incorrect Adam Joseph Kessel 3 comments 0 votes Completed
no puedo entrar a mi cuenta jose b. salas pinto Pilar Herrera Labarca 1 comment 0 votes Answered
Export to PDF Descendants/Ancestor Report ወለላ ኃይለስላሴ ደርሶ 2 comments -1 votes Completed
Kadunud konto Viljar Tamm 1 comment 0 votes Answered
Getting an unexpected error Виктория Михайловна Пузанова 4 comments 1 vote Completed
Translator Michael Otokar Kraus 1 comment 0 votes Answered
I've got my husband's YDNA haplogroup from FTDNA linked to my profile! Marja Pirttivaara 3 comments 0 votes Answered
Can't merge my dad's profile אריה לייב קוגן 5 comments 0 votes Answered
My 1st cousin managed his profile and impossible to update his profile since he passed away. Menachem Galan 1 comment 0 votes Answered
Request to Transfer Management of Inactive Family Tree/Profile Jayesh Acharya 1 comment 0 votes Answered
Doesnt search from my mothers side Paul Edward Goetz 1 comment 0 votes None
The Glitch -yesterday Alan Pritchard Walker 0 comments 0 votes Completed
The Geni web site prevents typing in RESEARCH and it is suddenly impossible to click (and get results) on many Geni objects, including notifications' profiles etc. Now I understand that it is a common new bug in Geni requires Geni to solve it. Menachem Galan 3 comments 0 votes Completed
The Geni web site prevents typing in RESEARCH and it is suddenly impossible to click (and get results) on many Geni objects, including notifications' profiles etc. Now I understand that it is a common new bug in Geni requires Geni to solve it. Menachem Galan 2 comments 0 votes Completed
can not enter links of profiles Tzahi Drori 1 comment 0 votes Completed
Hidden vanvas/div tag breaks profile page Marius Oosthuizen 1 comment 0 votes Completed
Geni loading can't click to message anybody. Lawrence Taylor, Jr 7 comments 4 votes Completed
Hyperlinks do not work. Павел Валерьевич Гетманцев 1 comment 0 votes Completed
DNA Tab Missing on Unclaimed Male Profile I Manage Victoria Losik 1 comment 0 votes Answered