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I can not attach the smart match to the profile

Eska Eska

June 15, 2025 17:32

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When I confirmed the smart match than this is not attached to the profile. It occures with match from Myheritages familytrees and sometime with match from familysearch.org. When they occure both as matches, only one is attached to profile.

3 comments

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  Rick Freeman June 18, 2025 18:08

  I have been having the same problem for a week or so now ...

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  Geni Support Team June 24, 2025 00:27

  Hi, can you please provide the link to a specific example so that we can look further into this?

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  Eska Eska June 24, 2025 08:10

  Hi, it already works. Thanks very much. This occurred for all profiles with smart match from MyHeritage family trees.

  e.g.: https://www.geni.com/people/Elisabeth-Kanyak/6000000219314555867?through=6000000219314688857

  However, in the case of https://www.geni.com/people/Michal-Jancs%C3%B3/6000000208004034828, there is a permanent smart match to the same FamilySearch person, despite my confirmation.