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I'm not able to edit my tree

Carmen Lucia Gouveia Duarte

June 20, 2025 02:03

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I'm not able to edit tab overview,  midia and source. Why? And I'm not able to add profiles to my family tree too, I'm not able to edit my tree!!!

9 comments

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  Geni Support Team June 24, 2025 00:12

  Hi, we apologize for the troubles. We are investigating the issue and will let you know once we have an update.

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  Geni Support Team June 24, 2025 21:01

  Hi, we made a change to try to resolve this issue. Can you please try again and let us know if it is still happening?

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  Job Waterreus June 24, 2025 21:45

  It seems there now is a new problem with getting repeated pages from Incapsula

  

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  Geni Support Team June 24, 2025 21:49

  Hi Job, that was part of the fix. Are you able to dismiss it or does it keep happening repeatedly? 

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  Job Waterreus June 24, 2025 21:50

  It also seems some parts of this screen are not translated

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  Geni Support Team June 24, 2025 22:10

  Job, what page(s) were you trying to access?

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  Geni Support Team June 24, 2025 22:20

  Job, we made a fix. Can you try again and let us know if you are still seeing it?

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  Job Waterreus June 24, 2025 22:21

  Thanks, it seems to be fixed.

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  Job Waterreus June 24, 2025 22:22

  I was accessing profile pages and discussions