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can't find my Premium Account Settings --I only use a free trial !

Avigdor Ben-Dov

January 15, 2017 21:58

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You have not set a link for cancelling accounts before the 14 days!

This is wrong! Your 'cancel' subscription does nothing.

 

Please cancel my trial.  Avigdor Ben-dov

2 comments

• 0
  
  Jeff, Geni Curator January 18, 2017 20:56

  Click the "Make changes to your Geni Pro subscription" link in your Premium account settings.

  Then check the "Cancel my trial" checkbox and save your changes.

• 0
  
  Gunvor Regine Rishovd December 07, 2018 22:21

  I am on a free trial and I want to cancel, but there is no link in Premium accout settings.

  Please cancel my trial.

  Gunvor Regine Rishovd