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unable to view my Tree

Shaynee Seaton

August 17, 2017 18:45

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3 comments

• 0
  
  Martyn John West August 23, 2017 10:53

  I was using Windows Edge, but Microsoft messed it up in the last upgrade, so I switched to Google Chrome, I could continue with GENI for a while then it complained that I did not have flashplayer on my PC. I installed flashplayer and completed the settings, GENI does not recognise that Flashplayer is installed, now what?

• 0
  
  Bjørn P. Brox August 23, 2017 11:16

  Google chrome has its own built-in flash player.

  You just have to enable it since a recent upgrade disabled it (the same problem with Edge and other browsers by the way)

  First open chrome://settings/content/flash (copy and paste that link in the adress line) and allow flash on request and then add https://[*.]geni.com to the Allowed list (this will allow flash only for Geni)

  You might also have to make changes in chrome://flags/
  Sen Enable on Run all Flash content when Flash setting is set to "allow"  in chrome://flags/

  Edited by Bjørn P. Brox August 23, 2017 11:25
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  Martyn John West August 23, 2017 15:15

  Thank you Bjørn I had the Chrome setting right but not the flags, however the family tree does not display at all